FAQs
Do you ship worldwide?
Mainly, We deliver to the United States ( lower 48 states) and few other countries.
Which payment methods do you accept?
Accepted Payment Methods:
- Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
- We also accept payments through Google Pay.
What is your return policy?
We have a 30-day return policy, unless otherwise specified on the individual product listing.
What is your cancellation policy?
You can cancel any order for a full refund before it has shipped out. Please notify us immediately at support@grazerweedcutter.com if you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.
If your item(s) do arrive damaged, please send photos to support@grazerweedcutter.com and we will process an immediate replacement or compensation (usually within 1 business day).
How do I place an order?
To place orders by phone, call us at +15415328669
To place an order online, simply click “Add To Cart” on your preferred product and proceed to checkout via “Secure Checkout”. Enter your shipping and billing information and complete checkout.
You will receive an immediate order confirmation and we will process your order immediately.
How do I know when my order will ship?
Once you place your order, you will receive a confirmation email confirmation credit card authorization and shipping/billing information.
We will immediately process your order and you will receive an email confirming your order has shipped once it leaves the warehouse.
If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
Can I change my order?
Yes, you can change your order at no cost by simply emailing us at support@grazerweedcutter.com and requesting the change. Any price difference will be credited to your card or we will send you a custom invoice to pay the difference. Orders can only be changed before shipping.
How long will it take for my order to ship?
Depending on the location, orders may ship within 4 - 7 days. On rare occasions order shipment may take longer due to unforeseen delays.
You can get immediate assistance regarding the status of your order by emailing support@grazerweedcutter.com or calling +15415328669
We provide one of the fastest processing and shipping times in the industry, along the most responsive customer service, period.